Refund & Return Policy for Styleobazae.com

    1. Return Eligibility

• •    Timeframe: You may return items within 10 days of the delivery date.

• •    Condition:
    
    • •    Sportswear: Must be unworn, unwashed, in original packaging, with all tags attached.
    • •    Perfumes: Must be unopened, sealed, and in original packaging. Opened or used perfumes cannot be accepted due to hygiene reasons.

• •    Proof of Purchase: A valid order number or receipt is required.

  2. Return Process

1. 1.   Initiate a Return:
      
      • •   Contact our Customer Service team at support@styleobazae.com or call 045727003 to request a Return Merchandise Authorization (RMA) number.

1. 1.   Pack & Ship:
      
      • •   Securely package the item(s) with the RMA number visible on the package.
      • •    Ship to:
             Styleobazae Returns
             The Exchange Tower, Business bay , UAE.
      • •        Return Shipping Costs:
          
          • •        Customer pays return shipping unless the return is due to our error (e.g., wrong item shipped).

  3. Refunds

• •   Processing Time: Refunds are processed within 5–10 business days after we receive and inspect your return.

• •   Method: Refunds are issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

• •   Late/Missing Refunds: If your refund is delayed, first check with your bank/card provider. If unresolved, contact us.

  4. Exchanges

• •   Exchanges for size/color (sportswear) are subject to availability. Contact us to confirm stock.

• •   Prefer a faster solution? Opt for a store credit or refund, then reorder the desired item.

  5. Non-Returnable Items

• •   Opened or used perfumes.

• •   Sportswear without tags or in worn/altered condition.

• •   Final sale items (e.g., clearance, promotional products).

  6. Damaged or Defective Items

• •   Report issues within 48 hours of delivery. Provide photos and order details to support@styleobazae.com.

• •   We’ll arrange a free replacement upon verification.

  7. International Returns

• •   Customers outside our primary region are responsible for return shipping costs and any import duties.

  Contact Us

  For questions or assistance:

  Hours: Mon–Fri, 9 AM – 5 PM [Your Time Zone]

  Email: support@styleobazae.com

  Phone: 045727003.